At Seven Doors to Heaven, your trust is sacred. This Privacy Policy explains how we collect, use, protect, and share your information—always with care, respect, and transparency.
By engaging with our website, booking a retreat, or participating in any of our experiences, you agree to the terms outlined below.
1. What We Collect
To serve you better, we collect the following information:
Personal Details: Name, contact number, email address, gender, nationality
Health Information: Any physical or emotional health disclosures shared voluntarily for tailoring your retreat experience
Digital Usage: IP address, browser type, device information, and page visit data through cookies or analytics tools
2. Why We Collect It
We gather your data to:
Confirm bookings and send pre-retreat details
Curate a healing experience tailored to your health and emotional needs
Provide payment receipts and logistical updates
Ensure your safety and comfort during the retreat
Improve our website, communications, and retreat offerings
We do not use your personal information for unnecessary marketing. You’ll only receive relevant updates, newsletters, or promotions if you choose to opt in.
3. How We Protect It
We follow high standards of data protection. All sensitive information—especially health disclosures and payment details—is encrypted and stored securely.
Only authorised team members, facilitators, or medical consultants (if applicable) have access to your details—and only to support your healing journey.
We never sell or share your personal data with third-party advertisers.
4. Sharing of Information
We may share your information under the following circumstances:
Facilitation Needs: With certified facilitators or therapists supporting your retreat (only the relevant info)
Legal Obligations: If required by law, court order, or legal process
Payment Gateways: Secure third-party platforms for booking and payment processing (e.g., Razorpay, Stripe)
All third parties involved must comply with strict confidentiality and security standards.
5. Use of Cookies & Analytics
Our website uses cookies and web analytics tools like Google Analytics to:
Understand visitor behavior
Improve user experience
Offer personalised content (if opted-in)
You can disable cookies via your browser settings. However, doing so may affect your browsing experience on our site.
6. Data Storage & International Acces
If you are booking from outside India, your data may be transferred to and stored in servers within India. By using our services, you consent to this transfer.
All data is stored only as long as needed to fulfil your experience or meet legal requirements.
7. Your Rights
You have the right to:
Request access to your personal data
Ask for corrections to inaccurate information
Withdraw consent for communications at any time
Request deletion of your data (unless restricted by legal or retreat requirements)
To exercise any of these rights, please write to us at: [email protected]
8. Children’s Privacy
Our retreats are designed for adults (18+). We do not knowingly collect personal information from minors. If such data is found, we will delete it promptly.
9. Changes to this Policy
We may update this Privacy Policy occasionally to reflect legal updates or operational improvements. All changes will be posted on our website with a “Last Updated” date.
10. Contact Us
For any questions or concerns about your data privacy:
